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OBJECTIVE
Work on
challenging user experience problems with a team of passionate
designers.
EDUCATION
Master
of Science, Indiana University May 2007
Human-Computer Interaction & Design
Bachelor of Science,
Cum Laude, Boise State University May 2004
Major: Psychology
PROFESSIONAL AND RESEARCH EXPERIENCE
Hewlett-Packard
(5/06-present)
Human Factors Engineer
(5/07-present)
-
Provide human factors support
for enterprise hardware, software, and firmware
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Conduct ethnographic and other
exploratory research
-
Design, interpret, and respond
to usability research
-
Communicate design rationale
to product teams and management
-
Work with multiple contractual
providers
Human Factors Engineer Intern (5/06-5/07)
Indiana University Bloomington
student assistant
User experience research assistant (Spring 2007)
-
Worked with professor
Youn-kyung Lim and design student team to explore the
emotional experience of interactive systems.
-
Publication: Lim, Y.,
Donaldson, J., Jung, H., Kunz, B., Royer, D., Ramalingam,
S., Thirumaran, S., & Stolterman, E., "Emotional Experience
and Interaction Design," Peter C., Beale R. (eds.) Affect
and Emotion in Human-Computer Interaction, LNCS, Springer,
Heidelberg, vol. 4868, 2007
Newgrounds
social network analysis (Spring 2006)
-
Worked with Professor John
Paolillo and graduate student Jonathan Warren.
Newgrounds.com is a major web portal for amateur Flash.
We randomly sampled 1000 Flash movies and correlated our
genre classifications of the Flash animations with the
network positions identified in an analysis of the
snowball sample.
-
We presented our research
at the
Sunbelt Social Network Conference in April 2006,
and the
Hawaiian International Conference on Systems Sciences
in January 2007.
Office of Performance
Evaluations, Idaho Legislature
Research
intern (Dec 2003-Dec 2004)
-
Assisted with audits of
state agencies and programs. Conducted online research
and Excel data entry. Audited survey coding, entered in SPSS
and performed quality control. Wrote workpapers to document research and support
findings. Proofread performance evaluation reports.
Attended meetings of the Joint Legislative Oversight
Committee. (Supervised by Rakesh Mohan)
-
Contributor - "Public Education Technology Initiatives"
Report 05-01, January 2005.
Prepared for Idaho Joint Legislative Oversight Committee.
(Lead investigator Paul Headlee)
Industrial Special Indemnity Fund
(5/98-5/99, 6/01-8/05)
Technical Records Specialist
-
Administered over $1.5
million/year in disability benefits
-
Worked with claimants, attorneys,
and insurance companies to resolve claims for workers’
compensation disability
-
Researched and generated reports
using Excel, InfoMaker, and IFAS
REFERENCES
Dr. Youn-kyung Lim
Faculty at KAIST, Department of Design
Dr. Eden Medina
Assistant Professor of Informatics, Indiana University
Rakesh Mohan
Director, Office of Performance Evaluations, Idaho Legislature
Please
send
me an email to request contact information for my
references.
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